A large technical failure occurred due to updates at one of the major data processing centers.


Due to technical updates being conducted at one of the major data processing centers, there was a temporary failure of mobile applications. This was reported by the press service of the 'Diia' company.
To prevent similar situations and ensure the availability of services, interactions with several data centers have been developed. The team is currently working promptly to restore the services, and they will soon be available again for users. We apologize for the temporary inconvenience and express our gratitude for your understanding,' the message states.
The information does not contain the name of a specific company, but previously 'Nova Poshta' reported that its services temporarily suspended operation due to technical problems with a contractor.
All services are expected to be restored by 10:00.
Problem of technical failures in mobile applications
Due to technical updates at the data processing center, there was a temporary failure of mobile applications. The 'Diia' company reported this and apologized for the inconvenience, noting that it is doing everything possible for the swift restoration of services for users. Previously, 'Nova Poshta' also faced similar problems due to technical issues with a contractor. Delays in mobile application operation temporarily prevent users from conveniently using the services. The expected restoration Time is by 10:00.
Users report that it is not possible to make card payments in stores and in the metro, as well as Apple/Google Pay is not working. There are also issues with the 'Diia' and 'Nova Poshta' applications.
The Kyiv City State Administration reported that due to a technical failure at 'Oschadbank,' contactless payment for travel at metro turnstiles is temporarily impossible.
Impact of technical failures on the operation of mobile applications and services
The unavailability of card payment services and mobile applications has become a problem for users. Failures in the operation of 'Diia' and 'Nova Poshta' services, as well as at Oschadbank, led to the temporary impossibility of paying for travel and purchases through cards. Kyiv metro is temporarily not accepting contactless payment. This situation continues until the services are restored, which is expected by 10:00. Users are experiencing inconveniences and hope for a quick resolution of the problem.
Overall about the problem of technical failures
This incident highlights the importance of planning and readiness of companies for technical failures. Technical problems can arise in any business, so it is important to have a recovery strategy and prevent similar situations. This will help companies ensure uninterrupted services for users as quickly as possible.
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