Ukrainians are buried under double gas bills: expert says what consumers should do.

Absurd situation with gas bills in Cherkasy region

Residents of Cherkasy region find themselves in a difficult situation when they receive two bills for gas supply services from different companies at the same Time. Both companies demand payment and threaten legal action in case of non-payment, which creates serious concern among consumers, especially the elderly.

「Residents of Cherkasy region receive two gas bills. One from 'Cherkasigaz', the other – from the Cherkasy branch of 'Gas Distribution Networks of Ukraine'. And the question is: where to pay?」

Head of the Union of Consumers of Communal Services Oleg Popenko believes that this problem is becoming increasingly relevant in Ukraine, and it is particularly difficult for pensioners who sometimes pay both bills out of fear of being left without gas or facing legal problems.

The expert emphasizes the need to contact the NKREKP and the State Service of Ukraine for Food Safety and Consumer Protection in such situations and recommends keeping all payment documents. He also expresses outrage at the lack of clear explanations from government authorities.

Situation Analysis

The situation of receiving two gas bills in the Cherkasy region raises serious concern among residents, especially among the elderly. Inappropriate actions by companies and the lack of clear guidance from government authorities complicate the situation and violate consumer rights.

The expert advises consumers to be careful, keep their payment documents, and contact the relevant authorities in case of problems. It is important for government structures to pay attention to this issue and provide necessary explanations to protect citizens' rights.